Our Main Features
Everything Your PG Needs,
In One Platform
From tenant onboarding to rent collection to maintenance — every workflow built specifically for Indian PG and hostel owners.
From chaos to clarity — visualize every bed in seconds.
Managing multiple floors, rooms, and beds across properties becomes effortless with Dwell’s intuitive bed hierarchy system. Color-coded status indicators give you instant visibility across your entire portfolio.
The problem today:
- Tracking bed availability across floors and rooms manually
- No visibility into which beds are occupied, reserved, or under maintenance
- Scaling to multiple properties means more spreadsheets and more chaos
How Dwell Helps:
- Visual bed grid dashboard with color-coded status (occupied, vacant, reserved, maintenance)
- Multi-floor and room hierarchies with bulk property configuration
- Real-time occupancy tracking across all properties from one screen
- Room type support — single, double, triple, shared
Get paid faster — zero chasing, zero missed payments.
Rent collection is the lifeblood of your PG business, but manual tracking drains your time. Dwell auto-generates invoices, accepts payments via UPI and cards, and sends intelligent reminders that actually convert.
The problem today:
- Manually tracking who paid and who didn’t every month
- No GST-compliant invoicing — receipts are handwritten or missing
- Chasing tenants via calls and WhatsApp messages for overdue rent
How Dwell Helps:
- Monthly rent auto-generation with GST-compliant PDF invoices
- Razorpay integration — UPI, cards, net banking payments accepted
- Automated WhatsApp reminders: pre-due (D-3, D-1) and overdue (D+0, D+3, D+7)
- Cash payment recording with instant digital receipts via WhatsApp
Fix problems faster — track every complaint to resolution.
Complaints scattered across WhatsApp chats get lost. Dwell centralizes all tenant issues into a trackable pipeline, routes them to staff, and ensures nothing falls through the cracks.
The problem today:
- Complaints buried in WhatsApp groups — no tracking, no accountability
- No way to know if a complaint was resolved or who handled it
- Tenants escalate directly to owners because staff isn’t responsive
How Dwell Helps:
- Kanban board view — Open, In Progress, Resolved
- Assignment to specific staff with ownership tracking
- In-app chat thread between tenant and staff
- Photo attachments and SLA-based breach alerts
Empower tenants — pay, complain, and manage their stay in one app.
Constant tenant requests drain your time. The Dwell resident app lets tenants handle everything themselves — rent payments, complaints, outpass requests, announcements — without a single call to you.
The problem today:
- Tenants call and message you for every small thing — receipts, complaints, outpass
- No self-service option — everything needs your manual intervention
- Rent payment is cash-only or requires bank transfers with no tracking
How Dwell Helps:
- OTP-based login — no passwords, instant onboarding
- One-tap rent payment with Razorpay and instant digital receipts
- Complaint submission with photo attachments and live status tracking
- Mess meal tracking, leave applications, and outpass requests
Know your numbers — P&L insights and trend analysis at a glance.
Stop guessing about profitability. Track every rupee in and out with categorized expense logging, generate detailed P&L reports, and spot trends before they become problems.
The problem today:
- Revenue and expenses tracked in notebooks or not at all
- No idea about actual profitability per property
- Generating reports for tax filing or compliance is a nightmare
How Dwell Helps:
- KPI dashboard — occupancy, collections, defaults, vacancies
- P&L reports by date range with visual trend analysis
- Monthly expense tracking by category with receipt uploads
- GST quarterly export, Tally-compatible CSV, tenant register reports